Dr. Adam MacLennan, Family Doctor, Gravenhurst, ON

Ratings for Dr. Adam MacLennan

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  This is my 93 year old mother's m.d. He has treated her arthritis for years. Recently she began experiencing extreme hip pain. He took x-rays which showed severe arthritis and told her she would be a candidate for replacement. He told her he would refer her to an orthopedic surgeon in Orillia which it took him 6 months to do! Upon seeing the specialist yesterday, who advised her of her options, he told her that in the interim, while making a decision, she should definitely be on an anti-inflammatory medication, which should have been prescribed by her primary m.d. I called MacLennan's office to request an rx be sent to her pharmacy. The extremely rude staff member I spoke with (after having to call twice with no answer or message machine and a third time then being put on hold) insisted she come in to see MacLennan. This despite the fact he has treated her arthritis for years , having taken x-rays which should in themselves have justified the need for medication and pain relief to any competent m.d., AND that he was the one who referred her to the specialist in the first place! I reminded the staff of this and the fact that she is 93! Only upon my insistence they speak to the doctor did she agree to do so. Then they asked for the name of her pharmacy in case the doctor would agree to this. I said it was the same one they had on file from previous RXs. They said they "do not keep this information on file". WHAT? Today, I received a call back from the same rude and condescending staff member who stated MacLennan insists on seeing her before he can prescribe an anti-inflammatory. What an incompetent, insensitive, nincompoop!

  Submitted: August 21, 2018