Reservations
All reservations are made at the reception desk at 905-829-2201 or appointments can be booked on-line at www.silverybluebutterfly.com. We suggest that you book in advance in order to get your preferred choices. For your convenience, we have both male and female service providers. Unless you state a personal preference when you book your appointment, we will schedule your appointment with either depending upon availability.

Spa Admission
We gladly welcome clients 18 years of age and older. Any guests under 18 need adult supervision in order to receive treatments. Unfortunately, we are unable to offer spa services or admission to clients under the age of 12 years. Children of any age may not accompany parents for treatments or to any of the lounges.

Guarantee, Deposit, and Cancellation Policy
In order for us to offer the best service possible, we ask that you provide us with a credit card number to guarantee your booking. 24-hours cancellation notice is required.

Packages
Day Packages and 2 or more services booked at the Spa require a 25% payment at the time of booking. (24 hour cancellation notice is required, or deposit will not be refunded) The payment is non-refundable, but is transferable if you need to change your booking before the 24 hours or the deposit is lost.

Groups
Require a 25% non-refundable deposit per person. 72 hour change or cancellation notice is required or full service cost will be billed. Deposit is required at time of booking.

For Group events, a 15% gratuity will be automatically added to the master account.